FREQUENTLY ASKED QUESTIONS

WHAT DEVICE DO YOU USE TO CAPTURE YOUR EVENTS?

Every content creator on Dream Day BTS uses an iPhone 13 Pro Max or Newer. So the quality for every wedding is going to be TOP KNOTCH!

WHAT SHOULD I EXPECT TO ACCOUNT FOR IN MY BUDGET TO BOOK A WEDDING CONTENT CREATOR?

When booking a wedding content creator at Dream Day BTS, you’ll need to account for the cost of the package and any travel fees. If you’re booking from another country or a state where we are not based…you’ll need to accommodate for a stay, transportation (ie. rental car), mileage, and/or flight tickets. This can be worked out in different ways on a call, as some clients simply have the content creator stay with the wedding party (if it’s a good fit). So we recommend setting aside at LEAST $1000, when looking to book a wedding content creator at Dream Day BTS.

WHAT’S THE BOOKING PROCESS LIKE WITH DREAM DAY BTS?

Here’s the process when booking with Dream Day BTS in a quick easy-to-read list!

  • You fill out an inquiry form

  • Mariah will send you an email and/or text to schedule a consultation call to see if Dream Day BTS would be a good fit for you and to discuss several details such as what your day will look like, what you’re vision is for the wedding content creation, what package you’re looking to book, payment, etc

  • A contract with an invoice attached will be sent to you once you decide you are ready to book

  • You will put down a 50% retainer to secure your date

  • Oncer your date is secured you will be sent a detailed questionaire so that your content creator can get a really good idea of what your event will look like!

  • You will be able to reach out anytime, but there will be. second official consultation call to go over any new or updated details to make sure everything is ready to go for your event!

  • Your content creator will arrive onsite for your event and will send in the full gallery by 4:30 the following day!

WHAT DO YOUR PACKAGES LOOK LIKE PRICE-WISE?

Our price range is going to be $1200-$2000 for Bridal Packages for “day-of” wedding content creation. Specific pricing for events will vary based on what you are looking for. Special events and bridal packages are priced differently, as every client is different in what they’re looking for!

WHAT IF THE WEDDING CONTENT CREATOR CANCELS ON ME?

If a wedding content creator at Dream Day BTS cancels or misses your event….you will be refunded in full. That is in our contract as well…no exceptions.

However, should the client cancel on the wedding content creator, the 50% retainer is not refundable, and if they cancel after the 28-day deadline they will not receive a refund.

HOW DO YOU WORK WITH THE PHOTOGRAPHER/VIDEOGRAPHER?

The content creators on Dream Day BTS are extremely friendly, easy to work with, and great communicators! We are super fun and go with the flow as our job is to get the candid/non-staged moments! The way we move at an event, especially an event with a photographer/videographer, is with the purpose to get the BTS ("behind-the-scenes) moments. So we aren’t directing much, with an exception of a few Tiktok trends that a client may have requested to have captured. So for the most part we are following the bride and getting content as the photographer/videographer is directing the shots (and of course all the in between moments they may not get). We are not in their way. We are not jumping in front of them. We communicate with them to make sure we do not ruin any content they may be trying to shoot.

However, we have been booked for the event as well. So we stand on our authority to get our shot as well. A client has requested us to get a certain type of content for them, and we will execute with exellence even if that means saying “hey, let me get a shot of this moment really quick.”

We move with grace and flexibility…but we also make sure that we are getting the content we have been booked to capture!